Troubleshoot WatchGuard Endpoint Security Updates Troubleshoot WatchGuard Endpoint Security on macOS Computers from the endpoint or from the computer details pages in the management UI.
macOS Ventura devices with earlier versions of the protection software updates if they are included in groups with the Automatic Updates setting enabled. If an Upgrade button is not available, contact your WatchGuard Sales Representative or partner. Open the Endpoint Security management UI.To install macOS protection software that is compatible with macOS Ventura: We strongly recommend that you follow the upgrade recommendations in Endpoint Security Upgrade Process. To resolve this issue, you must update the WatchGuard Endpoint Agent and protection repository to the macOS protection version that supports Ventura.
#Installer macos ventura how to
In the Endpoint Security management UI, the computer details page shows Installing.įor information on how to determine the protection version you have installed on the mac computer, go to Determine the Software Version.
The installer does not return an error message and no progress shows on the endpoint. On computers that run macOS Ventura, if the macOS protection software is v3.01.0x.000x or earlier, an error occurs and installation fails. WatchGuard Advanced EPDR This topic applies to the WatchGuard Advanced EPDR endpoint security product., WatchGuard EPDR This topic applies to the WatchGuard EPDR endpoint security product., WatchGuard EDR This topic applies to the WatchGuard EDR endpoint security product. Troubleshoot Installation Errors on Endpoints with macOS Ventura
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